Question 1

Can clients leave reviews after their appointment?

Accepted Answer

Yes. Zimonly includes a built-in reviews widget on your public booking page, so clients can rate their visit and leave a comment that future clients see.

Question 2

Can I design the booking site with my own personal branding?

Accepted Answer

Absolutely. Zimonly allows you to build a fully custom-branded landing page and appointment booking site! Add your logo, cover images, custom brand colors, and business description to perfectly represent your brand.

Question 3

How long does it take to launch my branded site and accept bookings?

Accepted Answer

Just a few minutes! Simply sign up, enter your business and branding details, add your services and business hours — and in under 5 minutes, your custom site is ready to share via SMS, Instagram, or WhatsApp.

Question 4

Do my clients need to download an app from the App Store?

Accepted Answer

No! Zimonly operates as a Progressive Web App (PWA). Clients access your branded link from any device and book in seconds. Plus, with a single tap, clients can save your site directly to their phone's home screen as a web app — no heavy app store downloads required.

Question 5

How do clients view and manage their existing appointments?

Accepted Answer

Clients log in with one click via the "My Bookings" menu on your branded site. Authentication is fast and secure via a one-time passcode (OTP) sent directly to their phone via SMS.

Question 6

How does Zimonly help prevent no-shows?

Accepted Answer

The platform automatically sends booking confirmations and custom SMS reminders directly to the client's phone before their scheduled appointment. Clients can reschedule or cancel according to your policy, opening up time slots for others.

Question 7

How do I get notified when a new booking arrives?

Accepted Answer

Whenever a new appointment is booked, you receive an instant Web Push notification on your phone or browser (even when closed), alongside a real-time update on your dashboard calendar.

Question 8

How does the smart waitlist feature work?

Accepted Answer

When your calendar is fully booked, clients can easily join your smart waitlist for their preferred time slots directly from your site.

Question 9

What happens when an appointment gets canceled?

Accepted Answer

When a slot opens up, the system automatically detects it and offers the newly available time to waitlisted clients in order of registration, maximizing your calendar utilization without extra effort.

Question 10

What reports and metrics does the dashboard provide?

Accepted Answer

A comprehensive analytics dashboard showing new client counts (daily, weekly, monthly, and yearly), returning customer trends, revenue metrics, and staff performance.

Question 11

Is business and client data secure?

Accepted Answer

Absolutely. Zimonly is built on encrypted, enterprise-grade cloud infrastructure with complete isolation between business management controls and client access.

Question 12

Does Zimonly support house calls and mobile services?

Accepted Answer

Yes! You can configure services performed at the client's home with all-inclusive pricing, set travel radius limits, automatically block travel time buffers in your calendar, and view client addresses with one-click Waze navigation.

All-in-one software for beauty & hair salons

Built for how beauty & hair salons actually run

Frequently asked questions

🎨 Personal Branding & Fast Setup

📱 Client Experience & PWA App

💬 Automated SMS Reminders & Push Alerts

⏳ Smart Waitlist Management

📊 Analytics & Security

🚗 At-Home Services

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